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About Us

SPEAK UP is a brand that has 17 years of establishment and development, present in more than 11 countries, 60 centers with more than 110,000 students.

Speak UP Culture

SPEAK UP is a brand that has 17 years of establishment and development, present in more than 11 countries, 60 centers with more than 110,000 students.


WE ARE HIRING

Job Opportunities

Education Consultant - Tư vấn tuyển sinh

Bạn yêu thích công việc đầy thách thức và nhiều cơ hội để rèn luyện, phát triển kỹ năng tư vấn bán hàng ? Bạn mong đợi mức thu nhập trên 15 triệu? Vị trí Tư Vấn Tuyển Sinh tại Speak UP có thể đáp ứng điều đó cho bạn

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Mô tả công việc:

  • Tư vấn trực tiếp và thuyết phục khách hàng tham gia các khóa học Tiếng Anh của Speak UP
  • Lên kế hoạch và thực hiện việc tìm kiếm các nguồn khách hàng tiềm năng
  • Chịu trách nhiệu doanh số hàng tuần, hàng tháng của cá nhân.
  • Xây dựng niềm tin và hỗ trợ học viên hiện tại nhằm gia tăng số lượng học viên thông qua kênh giới thiệu và tái đăng ký học viên
  • Đảm bảo cung cấp chất lượng dịch vụ tốt nhất cho học viên.
  • Thu thập các thông tin sản phẩm trên thị trường tạo lợi thế cạnh tranh.
  • Thực hiện các báo cáo về tình hình Kinh doanh tại trung tâm.

Địa điểm làm việc:

  • Speak UP Quận 3: 112 Cao Thắng, Quận 3,  HCM 
  • Speak UP Quận 2: 59 Xa lộ Hà Nội, Thảo Điền, Quận 2, HCM (Tầng 11, cao ốc Nhạc Việt)
  • Speak UP Quận Gò Vấp: 2A Phan Văn Trị, Quận Gò Vấp, HCM

Thời gian làm việc: 44h/ tuần, theo ca 8h/ ngày

Yêu cầu công việc

  • Ít nhất 01 năm kinh nghiệm trong lĩnh vực tư vấn và bán hàng, sẽ được đào tạo tại Speak UP
  • Ưu tiên các ngành bán lẻ, bảo hiểm, bất động sản, ngân hàng…
  • Kỹ năng đàm phán, thuyết phục khách hàng cao
  • Kỹ năng giải quyết vấn đề
  • Khả năng làm việc dưới áp lực cao, thích ứng nhanh.
  • Tính kỷ luật và tinh thần làm việc hợp tác để đạt chỉ tiêu doanh số
  • Yêu thích kinh doanh lĩnh vực Giáo dục và ngoại ngữ  
  • Ngoại hình sáng, Giọng nói dễ nghe, thu hút

 Apply CV : sales@speak-up.edu.vn 

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Customer Service

The Customer Service position at Speak UP is waiting for you who speaks English well and In charge of reception desk & caring services of SUV.

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Job Description 

Reception/ Welcoming 

  • Welcome customer walk in the school. 
  • Answer incoming calls, positively and warmly; Accurately direct caller to the appropriate people courteously and professionally.
  • Print out, follow and update status of customer list that booked by sales department. 
  • Ensure the tidiness & presentability of the entrance to reflect positive impression of customers.
  • Update the timetable of all the classes on the notice board.
  • Prepare materials for the Academic department. 

Student Services

  • Confirm attendance, book/cancel classes for customers.
  • Print out waiting list & attendance list of the classes; monitor the booking process by papers. Call customers to fill in under-attended classes.
  • Prepare end-level Certificates for students.
  • Liaise with teachers to follow inactive/missing students by constant reminding & motivating.
  • Receive customers’ complaints and direct them to Line Manager for suggestion; follow up the resolution and update the clients until the case is closed.
  • Encourage students to practice English or participate in E-zone.
  • Work with Line Managers to deliver a caring program to students in order to increase their satisfaction/retention/referral. 

Job requirement

  • Must be fluent in English
  • Experience in customer services. 
  • Customer-centric attitude
  • Well-developed presentation and communication skills

Working time: Flexible working hours: 44 hours per week. 

  • 8 hours per day, working in shift (8 AM- 5 PM, 1 PM- 9 PM)
  • 5,5 days/ week

Working place: 

  • 2A Phan Van Tri, Go Vap District, HCMC
  • 36 Phan Dang Luu, Binh Thanh District, HCMC

Interested candidates are requested to submit the CV with profile picture 

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NHÂN VIÊN TIẾP CẬN THỊ TRƯỜNG (PHÒNG DSF)

Số lượng show, số lượng hợp đồng/doanh thu mỗi tháng và thái độ làm việc. Đảm bảo chất lượng hình ảnh công ty mà mình làm đại diện tại thị trường/ nơi làm việc.

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Mô tả công việc:

  • Chủ động tìm kiếm khách hàng bên ngoài thị trường, sự kiện.
  • Giới thiệu và tư vấn sản phẩm giáo dục đến khách hàng quan tâm.
  • Quản trị dữ liệu và chăm sóc khách hàng bằng hệ thống thông minh của công ty.
  • Làm đại diện hình ảnh và thương hiệu của công ty ở những nơi tiếp xúc với khách hàng thông qua phong cách, trang phục.
  • Chủ động tạo các mối hệ các công ty, trường học,... để tìm kiếm khách hàng
  •  Chủ động tổ chức/ tham gia vào các sự kiện có liên quan tư vấn & bán sản phẩm.

Yêu cầu công việc:

  • Tốt nghiệp trung cấp, cao đẳng, đại học
  • Độ tuổi: 22 – 25.
  • Ngoại hình: dễ nhìn, dễ gây thiện cảm, sức khoẻ tốt.
  • Tự tin, nhanh nhẹn, chăm chỉ, yêu thích kinh doanh, giao tiếp tốt.
  • Làm việc kỷ luật, khoa học, có tinh thần cầu tiến học hỏi, phát triển bản thân cao, làm việc ổn định lâu dài.
  • Có khả năng làm việc độc lập và làm việc theo nhóm, chịu áp lực công việc và cường độ làm việc cao.
  •  Phương tiện di chuyển tự túc, có smart phone.
  • Có khả năng sử dụng tiếng Anh
  • Thành thạo vi tính văn phòng: excel, word, ppt,…

Phúc lợi:

  • Chương trình đào tạo chuyên sâu và thực tế.
  • Lương cơ bản, phụ cấp xăng, điện thoại & hoa hồng.
  • Thu nhập bình quân từ 8 – 12 triệu / tháng.
  • Cơ hội thăng tiến trong môi trường làm việc chuyên nghiệp.
  • Học tiếng Anh miễn phí theo giáo trình quốc tế.
  • Hợp đồng lao động chính thức nếu đạt yêu cầu sau 2 tháng thử việc.
  • Hưởng chế độ BHXH, BHYT theo quy định Nhà Nước.
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IT MANAGER

Strategy & Operation planning, IT Project Management, Manage IT Team

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Job Description

1. Managing IT department

  • Setting objectives and strategies for the IT department
  • Follow and execute the regulation, policy and procedure of company in the department
  • In charge of IT system and connection of all subsidiary and branches.
  • Settle the troubleshooting, system back up, archiving and disaster recovery
  • Coordinate with Head of others departments for supporting requirement from IT Dept
  • Oversee IT infrastructure staff comprising a help desk team and system/network administrators
  • Make sure that the company's network infrastructure and IT systems run smoothly, provide a secure platform for operations.
  • Put in place incident tracking system for center.
  • Make sure policies and procedures related to IT are put in place and understood from all departments.
  • Assess help desk situation based on expansion plan and re structure if necessary.

2. Develop operation system

  • Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits.
  • Making plan in develop and provide IT solution to improve the operation of company.
  • Conduct training and instruction orientation for IT and other departments about company’s new system.
  • Designing and customizing technological systems and platforms to improve customer experience and internal usage.
  • Monitor changes or advancements in technology to discover ways the company can gain competitive advantage.
  • Analyze the costs, value and risks of information technology to advise management and suggest actions.

3. New centers’ setting up 

  • Responsible for IT development system of new centers to make sure smooth operation system for daily operation at new centers.
  • Set up, training and handover IT system for new centers’ staff.

   Other works assigned by Line Manager

Job requirement

  • Wide knowledge of IT Infrastructure, Software
  • Has already managed projects involving deployment of new infrastructure
  • Infrastructure expertise (Virtual switch, Network & security, server, VMWare, Security, etc)
  •  Experience with telemarketing system (PABX and VOIP)
  • 5 years of experience as IT management
  • Transverse skills required
  • Excellent communication skills to work with other departments smoothly
  • Knowledge of IT and IT management
  •  Knowledge Database is a plus
  • Advance in English
  • Good at Excel, Microsoft Words, ppt,…

Working time: 44 hours per week

Working place: 112 Cao Thang, District 4, HCMC

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Kế toán thu

Maintains the accounting reporting and practices for the Company. Do journal entries for properly stated ledgers in accordance with regulations and company policy.

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Job Description 

  • Process accounts and incoming payments in compliance with financial policies and procedures
  • Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data on Consola plus, CRM, and Fast business online software
  • Accurately handle student related and other billing activities on specified dates
  • Calculate and post receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances
  • Calculate and make revenue deferred report in monthly
  • Properly record and apply cash, checks and credit card receipts to outstanding student invoices,
  • Check bills, invoices and bank deposits for refund tuition, deposit if there
  • Support annual financial statement audits by compiling the required audit schedules
  • Reconciled statement of outstanding receivables that reconciles with the ledger balance
  • Collate and make payment request for interest expense for bank
  • Check, manage and report book of study program
  • Prepare customer statements, bills and invoices, and reconcile expenses to the general ledger
  • Generate financial statements and reports detailing accounts receivable status
  • Support Accounts Payable activities, perform other accounting tasks, and participate in accounting
  • Provide backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties
  • Support Management by distributing timely and accurate Accounts Receivable information.
  • Support annual financial statement audits by compiling the required audit schedules
  • Projects on an as required basis
  •  Other tasks by line manager

Job requirement

  • Bachelor or Diploma Degree in Finance / Accounting / Audit
  • At least 1 year experience.
  • Integrity, carefulness, enthusiasm
  • Solid understanding of basic accounting principles, fair credit practices and collection regulations
  • Proven ability to calculate, post and manage accounting figures and financial records
  • High degree of accuracy and attention to detail
  •  Communication and interpersonal skills
  • Familiar with Microsoft Office, Advance in Excel, Fast software

Working time: 44 hours per week

Working place: 112 Cao Thang, District 4, HCMC

APPLY NOW

Nhân sự tuyển dụng

Be responsible for Recruitment, Training and Employee Relation

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Job Description 

1. Recruitment (70%)

Plan and arrange interviews, recruitment and staffing

Process professionally entrance procedure for new staff.

Carry out employee orientation, development and training

Represent HR to work with other Departments regarding recruitment request

Advice and dealing with other Department when there is any issue during recruitment procedure.

Do exit interview during probation time of staff

2. Training (5%)

Be in charge of executing Training plan and policies for all staff

Check- up Training Vendors and process training agreement to send staff for outside training

Invite Trainers and arrange for staff training per planned topics

Support organize the training course

3. Employee Relation (30%)

Plan and implement internal events

In charge of company announcement and notice.

Other tasks required by direct managers.

4. Other (5%)

Support foreign employees with process of visas, work permit, and temporary residence card

Job requirement

  • University degree in Human Resources or related major
  • At least 2 years experiences in recruitment and training
  • Problem solving, Team spirit
  • Motivated, Independent and management skills.
  • Good at Engish
  • Good at excel, word, ppt

Working time: 44 hours per week

Working place: 112 Cao Thang, District 4, HCMC

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Marketing Manager

The Brand Marketing Manager is fully responsible and accountable for the success of the venue marketing department. Direct and coordinate all activities relating to Marketing and branding for the SUV.

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Job Description 

  • Develop, implement & execute strategic venue marketing plans, branding strategy
  • Oversee creative service request process to develop and maintain venue marketing collateral for business segment including advertisements, digital marketing & social media, etc…
  • Develop the key community relationships and strategic partnership programs that will elevate the brand profile and drive revenue
  • Oversee guest relations/public relations and community outreach programs
  • Develop and communicate marketing initiatives for cross-selling business segment opportunities within the venue
  • Implement national marketing initiatives across all business segment, with significant focus to develop programs that drive membership and VIP program activity
  • Primary contact to execute local and national alliance programs
  • Manage marketing and advertising agencies and other marketing suppliers, including contract management
  • Liaison with other departments to increase social communities and develop programs that create value and drive revenue for venue across brand business segment
  • Database marketing management (CRM and other sources)
  • Manage marketing budgets and showing ROI across all marketing expenditures
  • Work with MD to manage, lead, train, build up marketing team
  • Reporting weekly/monthly to MD & GM
  • Other duty as assigned from head of department/GM

Job requirement

  • Bachelor’s degree in marketing or related degree
  • At least 7 years marketing/branding experience and 5 years in leading position
  • Exhibits positive attitudes
  • Excellent verbal/written communication skills in Vietnamese & English
  • organization, negotiation, management, leadership skills
  •  Experience in education is an advantage
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Group Center Manager

- To make sure company’s direction, strategy and product outcome to be met in all centers - To meet all the sales and operations targets set by company

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Job Description

1. Sales performances

  • Propose strategy to promote sales and to expand sales network
  • Implement and monitor the roll-out of head offices campaigns and activities for sales
  • Create and execute business plans to ensure the monthly sales target is achieved
  • Train and develop sales supervisors/ managers and center managers
  • Ensure company policies and procedures are followed by all staff
  • Coordinate with MKT department to maximise reach to the right customers audience as well as to optimise communications to existing students
  • Develop attractive policies for internal sales including referrals and renewals
  • Provide timely sales report to Admission Director

2. Center operations

  • Coordinate smoothly between Academic and Sales team across all centers
  • Maintain high level of transparency, integrity and consistency in all center operations
  • Develop procedure(s) to efficiently handle customers feedbacks (including complaints) at the center level with appropriate steps for escalation.
  • Communicate companies’ policies to all center staff and monitor their implementation to avoid misunderstanding and/or misuse of resources.
  • Continuously work to improve customer care and the learning environment and outcomes for the students.  
  • Ensure the timely update of relevant information to related systems.
  • Coordinate well with all related departments.
  • Manage risks in sales staff and plan for back-up
  • Recognize talents and develop sales staff and managers
  •  Other projects assigned by BOD

Job Requirements

  • University Degree
  • At least 3 years of management experience: sales management in education sector is an advantage.
  • Strong sense of business operations
  • Dynamic, enthusiastic, strong in presenting and problem solving
  • Disciplined, attention to details and ability to work under high pressure with limited supervision
  •  The ability to motivate staff and connect people’s strength
  • Good communication in both Vietnamese and English
  • Good at excel, word, power point
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Native English Teacher (Full-time / Part-time)

Speak Up specializes in teaching English to adults using a unique method that combines the most modern multimedia tools with classes conducted by highly qualified instructors. We are looking for PART-TIME NATIVE ENGLISH TEACHERS for our Communicative courses.

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Responsibilities:

  • Conduct Speak Up English programs across all centers
  • Conduct progress follow-up classes
  • Mark students’ homework on a regular basis 
  • Substitute in case of absence of teachers
  • Proofread or construct academic materials assigned by Head of Studies
  • Run the Special Clubs on a weekly basis
  • Participate in promotion/off-campus events organized by Academic or Marketing Dept. 
  • Participate in trainings/workshops and weekly meetings run by the Head of Studies 
  • Report to the Head of Studies on the weekly and monthly tasks
  • Plan for instruction
  • Teach according to Speak Up’s programs and methodology
  • Report to work 10 minutes prior to instruction for preparation of class (es)
  • Dress professionally 
  • Communicate effectively with all stakeholders 
  • Use integrated approach to make lessons interesting


Working hour for full -time teacher:

  • 8 hours per day, working in shift (9AM-6PM, 1PM-9PM)
  • 5.5 days per week

Qualifications:

  • Bachelor degree level or above
  • Relevant professional qualifications, ESL Teacher Training Certification – TESOL, TEFL, CELTA etc. (prefer CELTA or TESOL – Trinity College)
  • Experience in teaching communication courses for adults; Current letter of recommendation
  • MS Office applications (Word, Excel, PowerPoint) 
  • Customer-centric attitude
  • Well-developed presentation, instruction and communication skills erience in teaching communication courses for adults. 

Salary and benefit:

  • Very competitive & negotiable – up to 1000$ (depends on qualification & experience)
  • Ongoing professional development and mentoring 
  • Supportive and collaborative environment
  • Social Insurance and Health insurance 
  • Annual performance and salary review
  • Monthly performance bonus and 13rd-month salary
  • Training opportunities in Speak UP Poland or Europe 


Working location: Speak Up centers in Ho Chi Minh 

  • 2A Phan Van Tri, Go Vap, HCMC
  • 59 Xa Lo Ha Noi, Thao DIen, District 2, HCMC
  • 112 Cao Thang, District 3, HCMC
  • 36 Phan Dang Luu, Binh Thanh District, HCMC

Language:

  • Native in English

Computer:

  • Good at Excel, Microsoft Words, Powerpoint


APPLY NOW

Personal Teacher

Speak Up specializes in teaching English to adults using a unique method that combines the most modern multimedia tools with classes conducted by highly qualified instructors. Speak UP Vietnam is looking for potential full-time Vietnamese English teachers for our courses.

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Job Description

     1. Teaching:

  • Design effective and engaging lessons based on the material provided, following Speak Up Teaching method.
  • Improve students’ communicative ability through on-going reinforcement and assessment.
  • Motivate students using Speak UP’s state-of-the-art learning management system.
  • Take care of individuals by regularly monitoring, reporting and consulting, based on students’ Academic report.
  • Contribute to the development of the curriculum by providing feedback regarding teaching materials, Multimedia lessons, Student Books...
  • Conduct Progress Follow-up classes based on students’ demand or necessity.

     2. Services:

  • Conduct Personal Teacher’s tasks as deemed by Speak Up’s learning management system.
  • Organize weekly Club activities.
  • Participate in daily learning activities to support students (Lab, English Zone).

Job Requirements

  • Bachelor degree level or above
  • Relevant professional qualifications, ESL Teacher Training Certification – TESOL, TEFL, CELTA etc. (prefer CELTA or TESOL – Trinity College)
  • Experience in teaching communication courses for adults
  • MS Office applications (Word, Excel, PowerPoint)
  • Customer-centric attitude
  • Well-developed presentation, instruction and communication skills

Salary and Benefits

  • Very competitive & negotiable – up to 1000$ (depends on qualification & experience)
  • Ongoing professional development and mentoring
  • Supportive and collaborative environment
  • Social Insurance and Health insurance
  • Annual performance and salary review
  • Monthly performance bonus and 13rd-month salary
  • Training opportunities in Speak UP Poland or Europe

Working Hour

  • 8 hours per day, working in shift (9-6PM, 1-9PM)
  • 5.5 days per week

Working Place:

  • 59 Xa Lo Ha Noi, Thao Dien, District 2
  • 2A Phan Văn Trị, Gò Vấp District
  • 36 Phan Đăng Lưu, Bình Thạnh District
  • 112 Cao Thắng, Quận 3, HCMC

Interested candidates are requested to submit the following documents:

  1. Letter of application outlining what you will bring to the Speak Up Team
  2. CV (resume)
  3. Copies of degrees
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Nhân viên Telemarketing - Tư vấn qua điện thoại

Bạn yêu thích công việc tư vấn và giao tiếp với khách hàng qua điện thoại? Telemarketing tại Speak UP là công việc vô cùng hấp dẫn và là cơ hội cho các bạn chưa có kinh nghiệm vì sẽ được đào tạo huấn luyện chuyên nghiệp tại Speak UP.

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Mô tả công việc:

  • Điện thoại tư vấn và thuyết phục khách hàng tham gia các khóa học Tiếng Anh của Speak UP, đặt lịch hẹn cho khách hàng.
  • Lên kế hoạch và thực hiện việc tìm kiếm, theo dõi , chăm sóc các nguồn khách hàng tiềm năng
  • Chịu trách nhiệm về số lượng cuộc hẹn khách hàng hàng tuần, hàng tháng của cá nhân.
  • Xây dựng niềm tin và hỗ trợ học viên hiện tại nhằm gia tăng số lượng học viên thông qua kênh giới thiệu và tái đăng ký học viên
  • Đảm bảo cung cấp chất lượng dịch vụ tốt nhất cho học viên.
  • Thu thập các thông tin sản phẩm trên thị trường tạo lợi thế cạnh tranh.
  • Thực hiện các báo cáo về tình hình Kinh doanh tại trung tâm.

Yêu cầu công việc: 

  • Có kinh nghiệm trong lĩnh vực tư vấn và bán hàng qua điện thoại là một lợi thế , sẽ được đào tạo tại công ty
  • Ưu tiên các ngành bán lẻ, bảo hiểm, bất động sản, ngân hàng…
  • Kỹ năng đàm phán, thuyết phục khách hàng cao
  • Kỹ năng giải quyết vấn đề
  • Khả năng làm việc dưới áp lực cao, thích ứng nhanh.
  • Tính kỷ luật và tinh thần làm việc hợp tác để đạt chỉ tiêu doanh số
  • Yêu thích kinh doanh lĩnh vực Giáo dục và ngoại ngữ
  • Thời gian làm việc 44h/ tuần. 

Địa điểm làm việc:

112 Cao Thang, District 3, HCMC

APPLY NOW

Education Consultant Supervisor

Bạn yêu thích công việc đầy thách thức và nhiều cơ hội để rèn luyện, phát triển kỹ năng tư vấn và quản lý? Bạn mong đợi mức thu nhập trên 20 triệu? Vị trí Trưởng Nhóm Tư Vấn Tuyển Sinh tại Speak UP có thể đáp ứng điều đó cho bạn

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Job Description 

  • Plan the student enrolment and manage the team business activities to reach the sales target set by the Sale Manager and Center Manager.
  • Responsible for completing individual sales assigned to the total sales of the team
  • Organize the collection, analysis and evaluation of market information and make appropriate recommendations
  • Coordinate marketing activities to support customers.
  • Responsible for direction, assignment, and training for team members.
  • Make weekly / monthly working plans and monitor the performance of each team members.
  • Report on business activities of the team to manager

Job requirement

  • Graduated from University, College
  • At least 2 years of experience in the field of business management.
  • Prefer retail, insurance, real estate, banking ...
  • Strong negotiation and customer persuasion skills
  • High problem-solving skills
  • Ability to work under high pressure, adapt quickly.
  • Discipline and team spirit to achieve sales targets
  • Love the field of Education and foreign language
  • Graduated from University, College
  • Good at excel, word, ppt

Workplace: 

  • Speak UP Quận Bình Thạnh: 36 Phan Đăng Lưu, quận Bình Thạnh, HCMC
  • Speak UP Quận Gò Vấp: 36 Phan Văn Trị, quận Gò Vấp, HCMC

Working Time: 44h/ week  (8h/ day)

APPLY NOW

If you are interested in working at Speak UP but have yet to find a suitable post, please send your applications to recruitment@speak-up.edu.vn, we will contact you when there is a job that suits you.

YOUR BENEFITS
  • Fair and competitive salary and bonuses
  • Ongoing professional development and mentoring
  • A friendly, dynamic, supportive and cooperative working environment
  • Social Insurance and Health insurance
  • Annual performance and salary review, 13rd-month salary
  • Monthly or yearly performance bonus depend on each position
  • Chances for domestic and overseas trainings
  • To receive a 100% discount when studying at Speak UP
  • Year-end party, outing trip, birthday party, Teacher’s day and many more other special events
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NĂM KINH NGHIỆM

11

QUỐC GIA

60

TRUNG TÂM

110,000

HỌC VIÊN

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